Smart Value Assured Buyback program partnered with Chaudhary Group, which provides an assured buy back value (subject to applicable terms & conditions) for applicable/ enrolled device. Please see the program terms and conditions for complete details.

FAQs

Smart Value Assured Buyback program partnered with Chaudhary Group, which provides an assured buy back value (subject to applicable terms & conditions) for applicable/ enrolled device. Please see the program terms and conditions for complete details.

  • Smart Value Assured Buyback covers select range of Smartphones only. Other devices may be added in the future.
  • While purchasing your new eligible device, you may select to purchase Smart Value Assured Buyback Plan. Smart Value Assured Buyback plan must be purchased along with your new device to ensure a guaranteed future value of the same.

To check my enrollment in Smart Value Assured Buyback program. Click here

  • You may request a buyback for your Program Device up to 15 months after the date of purchase. Please follow redemption journey on Our app/website to complete the redemption steps. Post that a pickup will be scheduled and you will receive the settlement directly by Us.
  • The Plan is non-transferable. The transfer of ownership of the Device to another party will render the Plan & its benefits be null and void.
  • If you bought the device under an equipment installment plan or other financing plan you will be responsible for any and all remaining payments under such plan or contract, including any contract termination fees.

To redeem please visit click here and submit the redemption form

It will be done in minimum 8 hours after submitting the form.

  1. Cash
  2. Bank Transfer
  3. Any of the below option
  • Khati
  • E Seva
  • IME Pay

You can contact our Customer Service:

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